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Heal your Paws

Frequently Asked Questions

How early should I reserve a boarding stay?

Reserve as soon as you confirm your travel dates, especially around festivals, school holidays, and long weekends. Early bookings give the team time to plan your dog’s routine and room.

Which vaccinations should my dog have before boarding or daycare?

Keep core vaccines and tick and flea prevention up to date. Carry your vet’s records and confirm the exact requirements with the team before your visit.

How can I help my dog settle during a first stay?

Pack a familiar blanket or toy, share feeding times and habits, and try a short daycare day first. A smooth start builds confidence for longer stays.

Is hydrotherapy safe for a dog that dislikes water?

Yes, when trained professionals introduce water gradually. A well fitted life vest, a gentle ramp entry, and close supervision help nervous dogs build comfort at their own pace.

How do I know if my dog needs behaviour training or counselling?

Watch for constant barking, fear of people or noises, reactivity on walks, destructive habits, or distress when you leave. These signs often improve with a personalised plan and patient guidance.