Terms of Service for PETBIZS LLC

This website, petbizs.com (the “Website”), is owned and operated by PETBIZS LLC, a limited liability company headquartered in Virginia Beach, Virginia, USA (the “Head Office”), together with its Pakistan-based affiliate PETBIZS SMC (Private) Limited, which originally established the PETBIZS corporate structure and operates as its Regional Office (together, “PETBIZS,” “the Company,” “we,” “us,” or “our”).

These Terms of Service (the “Terms”) form a legally binding agreement between you and the Company governing your access to and use of the Website and all related content, features, and services (collectively, the “Services”).

Please read these Terms carefully. By accessing or using the Website or the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference.

If you do not agree to these Terms, you must not access or use the Website or the Services.

1. Definitions

To keep these Terms consistent with our Privacy Policy, the following defined terms carry the same meaning in both documents unless stated otherwise:

“Account” means a unique account created for you to access parts of the Service.
“Affiliate” means an entity that controls, is controlled by, or is under common control with a party.
“Company,” “we,” “us,” “our” refers collectively to PETBIZS LLC, headquartered at 1169 Nimmo Parkway, Suite #236, Virginia Beach, VA 23456, USA, and its Pakistan-based affiliate PETBIZS SMC (Private) Limited, which together operate the Website and Services. PETBIZS LLC is the contracting party under these Terms — it is the entity you are entering into this agreement with, and the entity against which any claim, dispute, or legal proceeding relating to these Terms must be brought. PETBIZS SMC (Private) Limited originally established the PETBIZS corporate structure and operates as its Regional Office, but is not itself a party to this agreement unless expressly stated in your specific order materials.
“Confidential Information” has the meaning given in Section 12.
“Country” refers to the United States of America.
“Dispute” has the meaning given in Section 25.
“Prospect” means a business or individual identified, matched, or introduced to a client through a PETBIZS promotional or business-development package.
“Service” / “Services” refers to the Website and all services described in Section 4.
“User Content” has the meaning given in Section 8.
“Website” refers to petbizs.com and all subdomains and associated mobile-optimized pages.
“You,” “your,” and “User” means the individual or entity accessing or using the Service.

2. Acceptance of Terms

By creating an Account, submitting a business listing, purchasing an advertising or promotional package, submitting User Content, or otherwise using any part of the Website, you confirm that:

You have read and understood these Terms in full.
You agree to be legally bound by these Terms and our Privacy Policy.
You have the authority to agree to these Terms, whether on your own behalf or on behalf of a business or organization you represent.

If you are agreeing to these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case “you” refers to that entity.

3. Eligibility

Browsing the Website’s public content (such as directory listings, interviews, and blog articles) is not restricted by age. However, to create an Account, submit or claim a business listing, purchase any paid Service, submit User Content, or otherwise transact with PETBIZS, you must be at least 18 years old and legally capable of entering into a binding contract. By taking any such action, you represent and warrant that:

You are at least 18 years of age.
You have the legal capacity to enter into these Terms.
Your use of the Website does not violate any applicable law or regulation in your jurisdiction, including any export, sanctions, or import restriction applicable to you.
If acting for a business, that business is validly formed and in good standing under the laws of its jurisdiction of organization.

This age threshold governs your legal capacity to transact with us and is separate from, and does not lower, the data-collection restrictions for children described in Section 21 and in our Privacy Policy. We reserve the right to refuse access to, or terminate the Accounts of, anyone we believe does not meet these eligibility requirements.

4. Description of Services

PETBIZS operates an online directory and media platform for the pet industry. Depending on availability, the Services may include:

Business Directory Listings — free and paid listings that allow pet-related businesses to be discovered by pet owners, retailers, and industry partners.
Founder Interviews & Business Intros — editorial content, interviews, and profiles about pet businesses and their founders, published on the Website and shared across PETBIZS’s social channels and newsletter.
Advertising Placements — display ads, banner ads, listing ads, and sponsored content as described in Section 10.
Premium Promotional & Prospect-Matching Packages — paid packages (such as Premium Profile campaigns) that may combine a business profile, interview, banner placement, backlinks, social coverage, and curated business-development Prospects, as described in Section 12 and at the time of purchase.
Guest Posts & Editorial Submissions — third-party content submitted for publication consideration.
Events & Expos Listings, Blog, and Newsletter — informational and editorial content related to the pet industry.

The specific features, formats, and pricing of any paid Service will be described on the relevant order form, invoice, proposal, or package page at the time you purchase it, and that description is incorporated into these Terms for that transaction. We may add, modify, suspend, or discontinue any Service, in whole or in part, at any time, with or without notice, and without liability to you for doing so except as required by Section 7 for Services already purchased.

5.Governing Law

These Terms and any Dispute arising out of or related to them or the Website shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, USA, without regard to its conflict-of-law principles and without regard to the United Nations Convention on Contracts for the International Sale of Goods, except where such Dispute is subject to arbitration under Section 25 or where mandatory consumer-protection law of your country of residence requires otherwise (see Section 22). Where arbitration does not apply or has been opted out of, the state and federal courts located in Virginia Beach, Virginia shall have exclusive jurisdiction, and you consent to personal jurisdiction in those courts.

6. Accounts & Registration

Certain features of the Website may require you to create an Account or submit information through a form (for example, to claim or submit a business listing). When you do so, you agree to:

Provide accurate, current, and complete information.
Promptly update your information to keep it accurate and complete.
Maintain the confidentiality of your Account credentials.
Accept full responsibility for all activity that occurs under your Account, whether or not authorized by you.

You must notify us immediately at the email address in Section 29 of any unauthorized use of your Account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your Account information, though we will not unreasonably withhold assistance in securing a compromised Account.

7. Fees, Payments & Refunds

Some Services — including featured listings, advertising placements, and promotional packages such as Premium Profile campaigns — are offered on a paid basis. For all paid Services:

Pricing and Scope. Current pricing, package tiers, deliverables, and the engagement period for any paid Service are set out on the relevant sales page, proposal, or invoice provided to you before purchase. That document governs the specific deliverables for your order and forms part of these Terms with respect to that order.
Payment. Fees are due as specified at checkout or on your invoice and are generally collected as a one-time, upfront payment unless otherwise agreed in writing. You represent that any payment method you provide is valid and that you are authorized to use it.
Refunds. Where a paid package includes a specific, quantifiable commitment (for example, a defined number of confirmed business Prospects, a published interview, or a set placement period), that commitment is described in the applicable order materials. If PETBIZS does not deliver the committed scope of a package within the agreed engagement period, you may be entitled to a refund as described in those order materials. Except as expressly stated in the applicable order materials or required by law, fees are non-refundable, including where you decide not to use a Service you have purchased.
Late Payment / Chargebacks. We reserve the right to suspend delivery of any Service, and to pursue collection of unpaid amounts, in the event of a failed payment, chargeback, or dispute initiated in bad faith after a Service has been delivered as agreed.
Taxes. You are responsible for any applicable sales, use, VAT, GST, or similar taxes associated with your purchase, unless we are legally required to collect them from you.
Price Changes. We may change our pricing for future purchases at any time; changes will not affect Services you have already paid for.
Currency. All prices are quoted, and all payments are processed, in U.S. Dollars unless otherwise stated on your invoice.

Nothing in this Section limits any statutory refund, cancellation, or “cooling-off” right you may have under applicable consumer protection law in your jurisdiction (see also Section 22).

8. User Content & Feedback

The Website may allow you to submit content such as text, business descriptions, logos, photos, videos, testimonials, and other materials (collectively, “User Content”).

Ownership. You retain all ownership rights in your User Content.
License to PETBIZS. By submitting User Content, you grant PETBIZS a non-exclusive, royalty-free, worldwide, sublicensable, transferable license to host, use, reproduce, modify, adapt, publish, translate, distribute, and display your User Content for the purpose of operating, promoting, and improving the Website and the Services (including on our social media channels, newsletter, and marketing materials), for the duration of applicable intellectual property rights in that content, subject to your right to request removal under Section 13 below.
Your Responsibility & Warranties. You are solely responsible for your User Content. You represent and warrant that:

(a) you own all necessary rights in your User Content, or have obtained all necessary permissions and licenses, to grant the license above;
(b) your User Content does not infringe or violate the intellectual property, privacy, publicity, or other rights of any third party; and
(c) your User Content is not false, misleading, or defamatory.

Removal. We may, but are not obligated to, review, monitor, edit, or remove User Content at our discretion, including where we believe it violates these Terms. You may request removal of your User Content by contacting us; we will remove it from active publication within a reasonable time, except to the extent retention is required for legal, archival, or record-keeping purposes, or the content has been redistributed by third parties outside our control.
Feedback. If you send us ideas, suggestions, or feedback about the Website or Services (“Feedback”), you agree that we may use and incorporate that Feedback into our Services without restriction, attribution, or compensation to you, and that Feedback is not your Confidential Information.

9. Acceptable Use & Automated Access

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website to:

Violate any applicable law, regulation, or third-party right.
Exploit, harm, or attempt to harm minors in any way.
Transmit or facilitate the transmission of any material that is defamatory, harassing, obscene, hateful, or racially, ethnically, or otherwise offensive.
Interfere with, disrupt, or place an unreasonable burden on the Website or on servers or networks connected to the Website.
Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
Gain or attempt to gain unauthorized access to the Website, other Accounts, or any connected computer system or network, including through hacking, password mining, or similar means.
Upload or transmit viruses, malware, or other harmful code.
Advertise, promote, or list services or products that are harmful, cruel, or unsafe to animals.
Submit false, misleading, or fraudulent information about a business, listing, or advertisement.
Circumvent, disable, or otherwise interfere with any security-related feature of the Website.

No Automated Access or Scraping. Except for search engine indexing operated in accordance with our robots.txt file and generally accepted crawling standards, you may not use any robot, spider, scraper, data-mining tool, or other automated means to access, monitor, copy, or extract data from the Website (including directory listings, pricing, or contact information) without our prior written consent. Bulk or systematic extraction of directory or Prospect data for use outside the Website, including to build a competing database, is expressly prohibited.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this section, including removing content, suspending or terminating Accounts, reporting conduct to law enforcement, and pursuing civil remedies including injunctive relief and damages.

10. Advertising & Sponsored Content

The Website allows pet-related businesses to advertise their products and services. PETBIZS is not responsible for the content of any advertisement displayed on the Website, and you should exercise judgment when evaluating any advertisement.

10.1 Permitted Advertising Formats

Display Ads — visual, text-based, image-based, or video-based ads shown in designated placements on the Website.
Listing Ads — enhanced or featured directory entries appearing in search results and category pages, which may include business name, location, contact information, services offered, and reviews.
Sponsored Content — articles, interviews, videos, or social posts created by or on behalf of an advertiser and identified as sponsored or promotional.

10.2 Advertising Guidelines

All advertising and sponsored content on the Website must:

Be accurate and complete, and must not mislead users about the advertised business, product, or service.
Be relevant to pet owners, pet businesses, or the broader pet industry audience.
Comply with all applicable laws and regulations, including those governing advertising, consumer protection, animal welfare, and (where applicable) FTC endorsement and disclosure guidance for sponsored or paid content.
Contain no false or misleading claims regarding pricing, qualifications, or the nature of the services offered.
Contain no offensive, discriminatory, or animal-harmful content.

10.3 Review, Approval & Rejection

We reserve the right to review, approve, reject, or remove any advertising or sponsored content, at any time, that we believe does not comply with these Terms or is otherwise inappropriate, without obligation to provide a reason or refund except as set out in Section 6.

10.4 No Endorsement

Display of an advertisement, listing, or sponsored content does not constitute PETBIZS’s endorsement or verification of the advertiser, its products, or its services. Additional terms specific to an advertising order (such as a proposal, insertion order, or invoice) will be presented to you for review and acceptance before publication, and will govern in the event of a conflict with this Section as to that specific order.

10.5 Third-Party Advertising Networks

In addition to advertising sold directly by PETBIZS, the Website may display ads served by third-party advertising networks, including Google AdSense. These networks may use cookies and similar technologies to serve ads based on your prior visits to this and other websites. Details on the cookies used and your choices regarding interest-based advertising (including Google’s own opt-out tools) are set out in our Privacy Policy.

11. Directory Listings & Business Listing Warranties

PETBIZS operates a business directory intended to help pet owners and industry partners discover pet-related businesses.

Source of Information. Information in a listing may be submitted directly by the business, submitted by a third party, or compiled from publicly available sources.
No Guarantee of Accuracy. We make reasonable efforts to maintain accurate listings but do not guarantee the accuracy, completeness, or current status of any listing. Users should independently verify details (such as licensing, pricing, and availability) directly with the listed business before relying on them.
No Endorsement. Inclusion in the directory does not constitute an endorsement, recommendation, or guarantee of the quality, safety, licensing, insurance status, or success of any listed business.

Business Warranties. If you submit or claim a listing for a business, you represent and warrant that:

(a) you are authorized to submit that business’s information.
(b) the information provided is true, accurate, and not misleading.
(c) the business holds any licenses, permits, certifications, or insurance it claims to hold or that are legally required for the services it offers.
(d) the business’s products and services comply with applicable animal welfare, consumer protection, and industry-specific laws in the jurisdictions where it operates.

Right to Edit or Remove. We reserve the right to edit, decline, suspend, or remove any listing at our discretion, including for violations of these Terms, inaccurate information, or failure to meet our editorial or advertising guidelines.

12. Premium & Prospect-Matching Services: Confidentiality and Non-Circumvention

This Section applies to any Service in which PETBIZS identifies, matches, introduces, or shares contact details of a Prospect with you (including Premium Profile and similar business-development packages), in addition to the general terms in Section 6.

Nature of the Service. PETBIZS searches, matches, and vets Prospects against the target profile, market, and product information you provide before outreach begins, and shares Prospect details — which may include decision-maker contact information — with you as part of the engagement.
Confidential Information. Prospect lists, matching methodology, and any non-public business information PETBIZS shares with you in connection with a paid engagement (“Confidential Information”) are provided solely for your use in evaluating and pursuing that specific business opportunity. You agree to keep such Confidential Information confidential and not disclose it to third parties, except to your own employees or advisors who need it for that purpose and who are bound by confidentiality obligations at least as protective as this Section.
Non-Circumvention. Prospect relationships facilitated through a PETBIZS engagement are provided as a service, not a transfer of PETBIZS’s business relationships. You agree not to use Confidential Information to circumvent PETBIZS in future dealings with the same Prospect in a manner intended to avoid fees properly owed to PETBIZS for that introduction, for the duration of the engagement and a reasonable period thereafter as described in your order materials.
No Guarantee of Outcome. PETBIZS facilitates introductions and matching but does not guarantee that any Prospect will result in a sale, partnership, or other business outcome. Refund rights for undelivered quantities of confirmed Prospects are governed by Section 6 and your order materials; PETBIZS does not guarantee the commercial outcome of any resulting relationship.

13. Intellectual Property Rights

Except for User Content, all content on the Website — including text, graphics, logos, the PETBIZS name and marks, button icons, images, audio and video clips, data compilations, directory structure, and software — is the property of PETBIZS or its licensors and is protected by U.S. and international copyright, trademark, trade dress, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, reverse engineer, decompile, or otherwise exploit any part of the Website or its content without our prior written consent, except as necessary to use the Services as intended (for example, viewing pages in a standard web browser) or as otherwise permitted by law. Any unauthorized use terminates the limited license granted under these Terms and may result in civil and/or criminal penalties.

14. Third-Party Links & Services

The Website may contain links to third-party websites, advertisements, or services (including businesses listed in our directory) that are not owned or controlled by PETBIZS. Use of any third-party site or service is at your own risk and subject to that third party’s own terms. (For how third-party links relate to your data specifically, see the “Links to Other Websites” section of our Privacy Policy.)

15. No Professional Advice

Content on the Website — including founder interviews, business profiles, blog articles, and directory listings — is provided for general informational and promotional purposes only. It does not constitute veterinary, medical, legal, financial, or other professional advice, and should not be relied upon as such. Always seek the advice of a qualified veterinarian, attorney, accountant, or other appropriate professional regarding any specific question you may have.

16. Disclaimer of Warranties

THE WEBSITE AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

PETBIZS DOES NOT WARRANT THAT:

(a) THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
(b) ANY RESULTS OBTAINED FROM USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE.
(c) ANY DIRECTORY LISTING, ADVERTISEMENT, OR OTHER CONTENT ON THE WEBSITE IS COMPLETE, ACCURATE, OR CURRENT.
(d) ANY PROSPECT, INTRODUCTION, OR BUSINESS OPPORTUNITY FACILITATED THROUGH THE SERVICES WILL RESULT IN ANY PARTICULAR OUTCOME. YOU ASSUME FULL RESPONSIBILITY AND RISK FOR YOUR USE OF THE WEBSITE AND ANY RELIANCE ON ITS CONTENT.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PETBIZS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR THE SERVICES, EVEN IF PETBIZS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PETBIZS’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF:

(A) THE AMOUNT YOU PAID TO PETBIZS FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
(B) ONE HUNDRED U.S. DOLLARS (USD $100).

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR FOR FRAUD OR FRAUDULENT MISREPRESENTATION.

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.

18. Indemnification

You agree to indemnify, defend, and hold harmless PETBIZS and its officers, directors, employees, agents, Affiliates, and licensors from and against any and all claims, losses, expenses, liabilities, damages, and costs (including reasonable attorneys’ fees) arising out of or related to:

(a) your use of the Website or Services.
(b) your User Content.
(c) your violation of these Terms.
(d) your violation of any right of a third party, including intellectual property, privacy, or publicity rights.
(e) any inaccurate or misleading information you submit about a business listing or Prospect.

19.Copyright Complaints (DMCA)

If you believe that content on the Website infringes your copyright, please send a written notice to our designated agent at the email address in Section 29, including:

A description of the copyrighted work you claim has been infringed.
The location (URL) of the allegedly infringing material on the Website.
Your contact information (name, address, telephone number, and email).
A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

We will investigate valid notices and take appropriate action, which may include removing or disabling access to the reported content and, in appropriate cases, terminating the Accounts of repeat infringers.

20. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect your personal information. By using the Website, you consent to the collection and use of information as described in the Privacy Policy.

21. Children's Privacy

Account creation, purchases, and other transactions on the Website require you to meet the age threshold in Section 3. For the specific rules on data collected from children, including our under-13 policy and how to report a concern, see the “Children’s Privacy” section of our Privacy Policy — that policy governs on this topic.

22. International Users & Regional Rights

PETBIZS serves an audience across multiple countries, including the United States, the United Kingdom, the European Union, Canada, Singapore, Japan, Australia, Brazil, India, Pakistan, and the Middle East. The Website is operated from the United States, and by using it you consent to the processing and storage of your information in the United States and other countries as described in our Privacy Policy.

EU / UK / EEA Users. If you are located in the European Union, the United Kingdom, or the European Economic Area, you may have additional rights under the General Data Protection Regulation (“GDPR”) or UK GDPR regarding your personal data (see our Privacy Policy), and you may have a statutory right of withdrawal for certain online purchases of services, which may not apply once performance of the service has begun with your express consent and acknowledgment that you lose that right. Details of any applicable withdrawal right will be provided at the point of purchase where required by law.
California / CCPA Users. If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as described in our Privacy Policy.
General. These Terms do not limit any consumer protection right that applies to you under the mandatory law of your country of residence and that cannot be waived by contract. Where a provision of these Terms conflicts with such mandatory law, the mandatory law will govern solely to the extent of the conflict, and the remainder of these Terms will remain in effect.

23. Accessibility

We are committed to making the Website usable by as many people as possible, including people with disabilities. If you experience difficulty accessing any part of the Website, please contact us using the details in Section 29 so we can work to address the issue.

24. Export Control & Sanctions Compliance

You may not use the Website or Services if you are located in, or a resident of, a country or region subject to comprehensive U.S. trade sanctions, or if you are listed on any U.S. government restricted-party list (including the U.S. Treasury’s Specially Designated Nationals list). You represent that you are not subject to such restrictions and that you will comply with all applicable export control and economic sanctions laws in your use of the Website and Services.

25. Dispute Resolution & Arbitration

Please read this section carefully — it affects your legal rights and requires most disputes to be resolved through individual arbitration rather than in court. PETBIZS LLC is the contracting party under these Terms (see Section 1), so any Dispute is against PETBIZS LLC.

Agreement to Arbitrate. Except as set out below, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website (a “Dispute”) will be resolved through final and binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
Location. Arbitration will be conducted in Virginia Beach, Virginia, USA, unless you and PETBIZS agree otherwise in writing.
Initiating Arbitration. To begin arbitration, you must send a written notice describing the nature of the Dispute and the relief sought to PETBIZS LLC’s registered address in Virginia Beach, Virginia (see Section 29). We will likewise notify you in writing if we initiate arbitration against you. The parties will attempt in good faith to resolve the Dispute informally for at least 30 days before either party commences arbitration.
Arbitration Provider & Rules. The arbitration will be administered by a mutually agreed arbitration provider under its applicable commercial arbitration rules, unless otherwise required by law.
Costs. The filing fee for arbitration will be split equally between you and PETBIZS. Each party is responsible for its own attorneys’ fees and other arbitration expenses, except as the arbitrator or applicable law otherwise requires.
Class Action Waiver. You and PETBIZS agree that any arbitration will be conducted only on an individual basis and not as a class, consolidated, or representative action.
Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to PETBIZS LLC’s registered address in Virginia Beach, Virginia within 30 days of first agreeing to these Terms, clearly stating your intent to opt out of arbitration. If you opt out, disputes will be resolved in the courts identified in Section 25.
Exceptions. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or Confidential Information under Section 11.
Consumer Rights Preserved. Where you are a consumer and mandatory law of your country of residence gives you the right to bring a claim in the courts of that country regardless of this arbitration agreement, this Section does not deprive you of that right.

This clause is intended to resolve disputes efficiently; however, you may retain the right to bring certain claims in court under applicable law, and we recommend consulting an attorney with any questions about your rights.

26. Term & Termination

These Terms remain in effect for as long as you access or use the Website. We reserve the right, in our sole discretion, to suspend or terminate your access to the Website or any Service, at any time, with or without notice and with or without cause, including for violation of these Terms.

Upon termination, your right to use the Website will immediately cease, and any outstanding payment obligations remain due. Sections that by their nature should survive termination — including, without limitation, Sections 1, 6, 7, 11, 12, 14, 15, 16, 17, 24, and 25 — will survive.

27. Changes to These Terms

We may revise and update these Terms from time to time in our sole discretion. Material changes will be indicated by an updated “Last Updated” date at the top of this page, and where changes are significant, we will make reasonable efforts to provide additional notice, such as a notice on the Website or an email to registered Account holders. Changes are effective immediately when posted and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means you accept and agree to the changes. If you do not agree to the new Terms, you must stop using the Website. We encourage you to review this page periodically.

28. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy and any order-specific terms referenced in Section 6, 9, or 11, constitute the entire agreement between you and PETBIZS regarding the Website and supersede any prior agreements or understandings, written or oral, regarding that subject matter.
Severability. If any provision of these Terms is found unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
No Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.
Force Majeure. Neither party will be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, acts of government, war, labor disputes, or internet or telecommunications failures.
Relationship of the Parties. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and PETBIZS. You and PETBIZS are independent parties.
No Third-Party Beneficiaries. These Terms do not create any rights enforceable by any person or entity that is not a party to them, except as expressly stated.
Notices. We may provide notices to you by email to the address associated with your Account, by posting on the Website, or by other reasonable means. Notices to us should be sent using the contact details in Section 29.
Language. These Terms are drafted in English. Any translation is provided for convenience only, and the English-language version controls in the event of any conflict.
Headings. Section headings are for convenience only and do not affect interpretation of these Terms.
Compliance with Laws. Each party will comply with all applicable laws in connection with its activities under these Terms, including anti-bribery and anti-corruption laws.
Electronic Communications. By using the Website, you consent to receive communications from us electronically, including via email or notices posted on the Website, and agree that such communications satisfy any legal requirement that they be in writing.

29. Contact Us

If you have any questions about these Terms, please contact us:

Head Office — PETBIZS LLC

1169 Nimmo Parkway, Suite #236, Virginia Beach, VA 23456, USA.

Phone: +1 (646) 994-9660

Email: [email protected]

Regional Office — PETBIZS SMC (Private) Limited

Office # F-23, 1st Floor, Alvi Grand Mall, Lahore, 54000, Pakistan.

Phone: +92 (312) 415-8813

Email: [email protected]

You can also reach us via the Contact Us page on the Website.

Contact Information

If you have any questions about these Terms of Service, please reach out to our dedicated team.

Email Us

[email protected]

Headquarters

1169 Nimmo parkway Suit #236, Virginia Beach, 23456

By continuing to use PETBIZS, you acknowledge that you have read and understood these terms.

📊 Business Resources

✍️ Content & Community

Newsletter

🛠️ Tools & Utilities

🐾 Directories

Grow Your Pet Business