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PetTech Global

Frequently Asked Questions

How fast can Pet Tech Global deliver standard catalog orders?

Standard catalog items ship within 15 to 30 days. OEM private label orders take 15 to 25 working days, and new ODM tooling projects take 30 to 45 days.

How do I request samples or a quotation?

Send your product choice, estimated quantity, and customization needs through the contact form, email [email protected], or message the team on WhatsApp at +86 13267014895. The team will confirm sample availability and terms with you.

Which smart features does the product range include?

Options include app control through Tuya, a WiFi camera feeder with voice function, and self cleaning litter boxes with safety sensors. Water fountains use intelligent sensors with replaceable filters.

Can I develop an exclusive product design?

Yes. The ODM program covers new tooling and private mold development, so your design stays distinct from catalog items. Share your concept, and the engineers will review it with you.

How does the factory control quality before shipment?

Automatic production lines include online inspection, and lean manufacturing keeps the defect rate below 0.5 percent. Every order also passes strict quality checks before it ships.