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Frequently Asked Questions

How do I help my pet accept a new bed or mat?

Place it where your pet already rests, and add a familiar blanket or a few treats. Let your pet explore at his own pace instead of lifting him onto it.

How often should I replace pet toys?

Check toys weekly and replace any that crack, shed pieces, or lose their stuffing. Wash soft toys regularly and rotate a few at a time to keep playtime fresh.

How do I clean a washable pet mat or bed?

Follow the care label on each product. Most owners can machine wash on a gentle cycle with mild detergent, then air dry the mat completely before pets use it again.

What should I check before I buy a dog car seat?

Check your dog's weight against the seat's limit, and confirm the seat fits your vehicle's back seat. Your dog should sit comfortably and attach to the harness connection that the manufacturer recommends.

How can I keep feeding time cleaner?

Set bowls on a washable mat, wash them daily, and refresh water at least once a day. Pick a bowl size that matches your pet's muzzle to reduce spills.