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Mooler Pet Products

Frequently Asked Questions

What is the minimum order quantity for Mooler pet toys?

Mooler works with wholesale buyers and typically sets MOQs by product type and customization level. Brands should contact the sales team directly to confirm current MOQ terms for a specific toy or accessory.

Can Mooler create a completely custom pet toy design from scratch?

Yes. Mooler's in house design team develops new molds and product concepts for brands that want an exclusive item rather than an existing catalog design, covering everything from shape to packaging.

Does Mooler offer product samples before a bulk order?

Buyers can typically request samples of existing catalog items to evaluate materials, sound features, and build quality before committing to a full production run.

What safety standards do Mooler's pet toys meet?

Mooler states that quality is guaranteed on all products, and materials used in items like plush and chew toys are selected for pet safety. Buyers sourcing for specific markets should confirm certification documents needed for their region.

How does Mooler handle shipping for international buyers?

Mooler ships from its Changzhou factory and can prepare orders with FBA labeling and UPC codes for Amazon sellers, in addition to standard freight arrangements for retail and wholesale buyers worldwide.