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PetAdd

Frequently Asked Questions

What should a retailer have ready before applying?

Gather your business details, such as your registered company name and store information. A reviewer checks them before approving your account, so accurate records speed up the process.

How can a brand prepare for a supplier application?

Collect your company papers, a wholesale price list, minimum order quantities, lead times, and clear product photos. Complete documents help the reviewer approve your listing faster.

Which currencies and languages does the site support?

You can switch between dollars and euros, and you can read the site in English or French. That helps international brands and shops compare terms in the currency they use.

What should a shop owner compare before a first order?

Check the minimum order quantity, lead time, and wholesale price against your shelf space and margin. Start with a small mix of brands to test how each one sells.

Where can I find help before I apply?

Visit the guides, the help and support section, and the about page. You can also use the contact page to ask the team a question directly.