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TwinCities

Frequently Asked Questions

Which payment methods work for orders?

Customers can pay by bank transfer, JazzCash, or Easypaisa. Cash on delivery is available in Rawalpindi and Islamabad, and cargo covers other cities. Confirm current options on WhatsApp before you order.

How do I reserve a kitten or puppy?

Message the team on WhatsApp with the breed, age, and budget you have in mind. Ask for current availability, fresh photos or videos, and vaccination details before you decide.

What should I look for in food for a Persian cat?

Choose a formula that matches your cat’s life stage and lists a named animal protein first. Persians often do well with small, easy to chew kibble. Ask the team about coat and digestion support if your cat has sensitive needs.

How do I switch my dog to a new food safely?

Mix a small portion of the new food into the old food, then increase the new portion over 7 to 10 days. Slow changes protect your dog’s stomach. Pause the switch and call your vet if loose stools last more than a day or two.

What do I need at home before my new kitten arrives?

Prepare a litter tray with litter, separate food and water bowls, a soft bed, a scratching post, and a carrier for the first trip. Set up one quiet room so your kitten settles in without stress.