International Boarding & Pet Services Association (IBPSA) – Empowering pet care professionals worldwide with education, advocacy, and community.
The International Boarding & Pet Services Association (IBPSA) stands as a trusted ally for pet care professionals committed to growth and excellence.
Since its founding in 2010, IBPSA has united the industry’s most passionate voices — boarding operators, daycare owners, groomers, trainers, walkers, sitters, veterinarians, and holistic providers — under one shared mission: building safer, smarter, and stronger pet care businesses.
That mission and vision took shape through collaboration. IBPSA united pet care providers under one umbrella, creating an international community that now spans more than ten countries. This diversity isn’t just symbolic — it fuels the exchange of ideas, the sharing of best practices, and the creation of business models that reflect real-world success. As global pet ownership surges, this collaborative approach allows members to stay ahead of shifting expectations, from pet health standards to service transparency.
The Defining Edge of IBPSA
The strength of IBPSA lies in how it bridges business goals with ethical care. Its certification and training programs — developed with veterinary experts — go beyond compliance. They build leadership at every level of a company, covering safety management, infection control, and customer communication. By focusing on education, IBPSA ensures that operational excellence translates directly into better experiences for pets and owners alike.
That same commitment extends to community building. IBPSA’s Annual Pet Care Business Conference has become a hallmark event for industry professionals. It offers more than lectures — it’s a live forum where new entrepreneurs meet established leaders, discuss challenges, and find partners who understand the realities of the business. Each session connects strategy with emotion, reminding attendees why the work they do matters.
Advocacy forms the final link in IBPSA’s mission. The association actively monitors legislation affecting pet care worldwide and gives its members a unified voice in shaping responsible policy.
This combination of business guidance, education, and representation makes IBPSA a trusted partner — one that doesn’t just keep up with the future of pet care but helps define it.
For pet business owner who believe that professionalism and compassion can grow together, IBPSA is the network that turns that belief into progress.
Join IBPSA today and elevate your pet care business. Connect with experts, access proven tools, and grow with a community that sets the standard for excellence.
FAQs: The International Boarding & Pet Services Association (IBPSA)
What makes IBPSA different from other pet care associations?
IBPSA focuses on the business side of pet care as much as the animal side. It helps owners and managers strengthen operations, train teams, and build profitable, ethical businesses while promoting a higher standard of pet care worldwide.
Who can become a member of IBPSA?
Membership is open to anyone working in professional pet services — from boarding and daycare facilities to groomers, trainers, dog walkers, and even holistic providers. It’s designed for both startups and established businesses aiming for structured growth.
How does IBPSA support new pet care businesses?
IBPSA offers mentorship, operational resources, and online training courses to help new businesses avoid common pitfalls. Members gain access to legal templates, marketing guides, and expert-led webinars that simplify business management.
How does IBPSA stay relevant in a changing industry?
IBPSA continuously updates its programs with input from veterinarians, behaviorists, and business experts. It monitors emerging trends like AI-based pet monitoring, customer service automation, and health regulations to keep members future-ready.
Carmen Rustenbeck: An Innovative Leader
Carmen Rustenbeck is a passionate leader and entrepreneur dedicated to advancing the pet care services industry. Her career reflects a deep commitment to supporting professionals who care for animals, combining business insight with a focus on education, safety, and operational excellence.
Since founding the International Boarding & Pet Services Association (IBPSA) in 2010, Carmen has built the organization into a global network that provides training, certification, advocacy, and business resources for boarding operators, daycare centers, groomers, trainers, and pet care providers worldwide.
Colleagues describe her as visionary yet approachable, blending strategic thinking with hands-on mentorship. She thrives on creating programs and platforms that connect professionals, foster collaboration, and strengthen businesses, all while keeping compassion and integrity at the center of her work.
For Carmen, leadership goes beyond managing an association — it is about shaping a professional community where knowledge, growth, and care coexist, leaving a lasting impact on both people and pets.
Business Details
Business Category:
Professional Association for Pet Boarding, Daycare, and Pet Care Service Providers
USP:
Empowering pet care businesses through education, certification, and advocacy to raise professional and operational standards globally.
Address:
2521 N Main St, Unit 1-310 Las Cruces, NM 88001
Phone: +1 (877) 318-8172
Founder: Carmen Rustenbeck
Email:
Social Channels
IBPSA APP
Stand Out Categories on IBPSA
Distinctive Business DNA
- Identity: A global association dedicated to uniting, educating, and protecting professionals in the pet care services industry.
- Mission: To provide the business resources, training, certifications, and legislative support that help pet care professionals operate safely, profitably, and responsibly.
- Vision: To create a global standard of professionalism in pet care services through collaboration, education, and advocacy.
- Difference: IBPSA bridges compassionate care with structured business growth, blending expert-led education, peer networking, and legislative engagement into one platform.
- Impact: Strengthened operational excellence and professional recognition for thousands of pet care businesses globally.
- Culture: Collaborative, education-driven, and community-focused — encouraging members to learn, connect, and grow while maintaining compassion and integrity in pet care.
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